
FREQUENTLY ASKED QUESTIONS
Where is my stimulus?
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Stimulus checks are nontaxable.
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We do not have anything to do with it.
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Data is updated once per day overnight, so there’s no need to check back more than once per day.
What information is required to file my taxes?
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Identification Documents:
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ID​
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Social Security Card
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If claiming dependents, you need to bring their:
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ID
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Social Security Card
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Birth Certificate
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Proof of Residency. ​
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Bring any and all Income Documents:
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W-2, W-2G, 1099, Itemized documents, Medical Bills.​
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Mortgage Interest, Real Estate Tax R - Donations (Church, Charity), Daycare Expense.
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1098-E (Student loan interest), 1098-T (Tuition Payments).
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How much is the child tax credit? (Up to 3 children)
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$3,600* per child that is 6 years old and under.
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$3,000* per child that is 7-16 years old.
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*Minus the amount you were advanced for each child from July - December of 2021.
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Why did someone I came in
with get their refund and I'm
still waiting for mine?
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There are multiple variables that could take longer to be verified. (i.e. number of W2s, children, etc.)
I started receiving SSI. Do I need to pay taxes on that?
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Your benefits may be taxable if the total of one-half of your benefits, plus all of your other income, including tax-exempt interest, is greater than the base amount for your filing status.
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The base amount for your filing status is:
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$25,000 if you're single, head of household, or qualifying widow(er),
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$25,000 if you're married filing separately and lived apart from your spouse for the entire year,
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$32,000 if you're married filing jointly,
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$0 if you're married filing separately and lived with your spouse at any time during the tax year.
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How do I find out if I owe a debt?
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Please contact Offset at (800) 304-3107